Our contact details
Name: Express FM (Portsmouth) Ltd
Address: The Eldon Building, Winston Churchill Avenue, Portsmouth PO1 2DJ
Phone: 023 9284 8492
The type of personal information we collect
We currently collect and process the following information:
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We use the information that you have given us in order to:
We may share this information with:
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Monitoring web traffic and use of Google analytics
When you click-through to our website, from our app or from elsewhere, Google analytics makes available to us data about the sources of our web traffic and where it goes, gathered through use of 'cookies'. See https://www.expressfm.com/contact/cookies
How we store your personal information
Your information is securely stored. It is protected by password access to computer/cloud records and (where applicable) key access to paper records.
We keep all personal information for 6 years. We will then dispose of your information by deletion from computer/cloud records and (where applicable) destruction of paper records.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
If you wish to make a request, please contact us at:
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at The Eldon Building, Winston Churchill Avenue, Portsmouth PO1 2DJ or via firstname.lastname@example.org.
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office
Wycliffe House, Water Lane
Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Last updated 11 March 2023